Junior Sales Administrator
- Cape Town, Western Cape
- Permanent
- Full-time
- Accurately capture and manage customer orders via SAP, Coupa, phone, email, or walk-ins, ensuring timely creation of quotes, sales orders, delivery notes, and invoices.
- Respond promptly to customer inquiries, provide updates on order status and freight ETA, and handle complaints, credit applications, and overdue payment follow-ups.
- Prepare and manage essential sales documents including credit/debit notes, special pricing files, PODs, and local content letters, ensuring compliance and accessibility.
- Monitor stock availability, follow up on stock-outs and converting orders, and initiate change requests based on forecast reviews to maintain customer satisfaction.
- Perform month-end duties, attend internal meetings, support sample preparation, and provide backup support for regional administrators in Cape Town, Durban, and Johannesburg.
- Matric Certificate (Grade 12)
- 1-2 years of sales or administrative experience.
- Working knowledge of ERP systems like SAP, along with strong Excel, Word, and Outlook skills.
- Ability to interact professionally with customers and internal teams, both verbally and in writing.
- Ability to manage multiple tasks and follow through on administrative processes efficiently and reliably.