Client Service & Print Production Assistant

  • Cape Town, Western Cape
  • Permanent
  • Full-time
  • 4 days ago
We’re looking for a motivated and detail-oriented individual to join our growing online printing business. This is a full-time, in-house role supporting our clients and production team, with excellent growth potential as we expand.About the Role:You’ll work directly with our customers—ranging from the general public to artists and professional photographers—assisting with queries, processing orders, and helping ensure high-quality print results. Your day will include a mix of client communication and hands-on production support.Key Responsibilities:Assist customers via phone, email, live chat, and occasionally in-store.
Receive and check incoming orders, ensuring artwork and instructions are accurate and ready for print.
Prep jobs for printing using our internal systems (full training provided).
Perform final quality checks before dispatch.
Book jobs for delivery or coordinate customer collections.
What We’re Looking For:Strong communication and people skills.
Excellent attention to detail and organisational abilities.
Comfortable working in a fast-paced, quality-focused environment.
Print/design/photography knowledge is a great bonus but not essential.
Computer literacy and a willingness to learn are essential.
Training & Growth:We provide full in-house training on our business and online systems. As we expand, more opportunities for growth will become available across departments. For creative individuals, there are regular opportunities to contribute, learn more, and put your creativity to use—though this is not a core requirement for the role.Working Hours:Monday to Friday
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