Chief Executive Officer

• BCom Honours Degree (Essential)

• 10-15 years' proven experience in a CEO or senior General Management role
• Demonstrated track record in strategic leadership, financial management, and commercial oversight, driving sustainable business growth
• Experience in the aged care sector will be an advantage
• Strong ability to engage with retired individuals in a respectful, caring, and empathetic manner

• Develop and implement the organisation's strategic plans, vision, and goals
• Embed the mission, ethos, and values throughout all operational areas
• Identify and mitigate potential business risks
• Promote a culture of professionalism, accountability, efficiency, and care
• Approve and implement operational policies, procedures, and standards
• Lead the effective management of operations, finance, nursing, business development, and HR
• Monitor industry trends and align organisational strategy accordingly
• Drive optimisation of investments and resources
• Review performance reports to identify risks and opportunities for improvement
• Ensure compliance with all relevant legislation and regulations

• Stakeholder Engagement:

• Build and maintain strong, collaborative relationships with internal and external stakeholders
• Oversee resident relations and intervene in escalated matters
• Manage communication with residents, families, and relevant community networks
• Represent the organisation as the primary contact for the Board
• Provide regular reports to the Board on stakeholder engagement and operational matters

• Business Development:

• Identify and evaluate new business opportunities
• Present strategic proposals to the Board for consideration
• Approve all contracts with residents, partners, and external suppliers

• Financial Management:

• Assume full accountability for organisational financial performance
• Oversee budgets, reporting systems, and financial policies to ensure compliance with legislation and accounting standards
• Review monthly financial reports, address discrepancies, and manage expenditure within approved parameters
• Oversee cash flow management, debtor control, and supplier negotiations
• In collaboration with Financial Accountant, prepare year-end financial statements for audit and act as liaison with external auditors
• Present audited financial results and insights to the Board
• Serve as the organisation's Prescribed Officer in compliance with governance requirements and legislation

• Quality & Compliance:

• Ensure alignment of all operations to required quality standards
• Drive continuous improvement initiatives
• Oversee compliance with Health, Safety, and Environmental regulations
• Represent the organisation in HR, legal, media, and reputational matters

• Leadership & People Management:

• Lead and inspire high-performing teams, fostering engagement and commitment
• Ensure succession planning for key positions
• Promote a learning and development culture
• Resolve critical operational issues to ensure business continuity
• Maintain adherence to corporate governance principles and ethical leadership standards

• Strategic and Commercial Acumen
• Strong Leadership and Decision-Making Skills
• Excellent Communication and Stakeholder Management Abilities
• Commitment to Quality and Continuous Improvement
• Strategic and analytical thinking
• Exceptional attention to detail and accuracy
• Strong communication and stakeholder engagement skills
• Proactive and solutions-focused approach
• Strong business acumen
• Solid financial acumen
• Sound judgement and effective decision-making abilities
• Skilled negotiator
• Highest level of integrity and ethics
• Empathy and Sensitivity in an Aged Care Context
• Ability to engage respectfully, caringly and sensitively with retired individuals.

• CTC commensurate with experience, skills, qualification and value-add contribution.
• Included in CTC : 9% Pension fund contribution / 5% employee contribution.

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