Enterprise systems manager
PwC
- Johannesburg, Gauteng
- Permanent
- Full-time
- Develop new skills outside of comfort zone.
- Act to resolve issues which prevent the team working effectively.
- Coach others, recognise their strengths, and encourage them to take ownership of their personal development.
- Analyse complex ideas or proposals and build a range of meaningful recommendations.
- Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
- Address sub-standard work or work that does not meet firm's/client's expectations.
- Use data and insights to inform conclusions and support decision-making.
- Develop a point of view on key global trends, and how they impact clients.
- Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
- Simplify complex messages, highlighting and summarising key points.
- Uphold the firm's code of ethics and business conduct.
- Working with various operational teams, providing in-depth technical expertise.
- Directs teams of technical staff in the successful fulfilment of Enterprise System service delivery commitments.
- Coaches junior staff according to their PC&D planning.
- Oversees the detailed execution of enterprise technology standards, governance processes and performance metrics to ensure IT delivers value to the enterprise.
- Manages risk evaluation and compliance management processes.
- Drives on-premises and cloud infrastructure planning, engineering, deployment, and migration.
- Drives the formulation of IT policies, procedures, and performance management processes and measures.
- Validate remedial actions and ensure compliance with information security policy and regulatory requirements.
- Work with the Product Management Office as a Subject Matter Expert for Enterprise Systems and assist in discussions with Lines of Service.
- B.Sc or related I.T degree
- ITIL
- Nutanix
- VxBlock
- Azure
- Has led teams across multiple functions in the delivery of technology services
- Experienced vendor engagement, both from a new business and a managed service point of view
- Experience in managing infrastructure and operations
- Strong leadership capability, executing as appropriate in the areas of responsibility
- Extensive knowledge of infrastructure planning and operations, design, and deployment, as well as system life cycle management
- Expert knowledge of current and emerging technologies, technology directions and strategic application to business needs
- Basic knowledge of business operations and processes
- Project management skills, including the ability to effectively deploy resources and manage projects within the scope of Enterprise Systems
- Ability to improve operational efficiency and service delivery effectiveness across all lines of business and technology platforms
- Excellent oral and written communication skills, including the ability to explain technology solutions in business terms, establish rapport and persuade others