Programme ManagerProgramme Implementation / Programme Planning & ApproachParticipate in pre-programme engagement meetings to understand programme requirementsDefine programme objectives, benefits, and develop clear metrics to measure delivery of agreed benefits post go-liveResponsible for setting up project governance for assigned programmes and driving adherence to agreed governance and controlsOutline programme deliverables and timelinesUnpack programmes into project workstreams and work packagesImplement a programme communication strategyEnsure appropriate monitoring and support is in place post go-live on all projectsManage time, budget, quality, and scope on all programmes/projects in the portfolioManage and chair programme steercos to executivesPM Delivery ManagementProvide clear direction & support, foster open communication, and resolve conflicts at programme levelPromote the building of a collaborative/conducive team cultureReview and ensure quality of work in the project meets the set expectations and standardsAchieve programme objectives by active involvement and continuously reviewing and improving operational methodologiesManage stakeholder relationships effectively at all levelsCross-Project Dependency ManagementProactively manage dependencies and ensure alignment on delivery across Group TechProactively manage deviations on the set timelines and actively manage stakeholder expectationsProgramme RAIDs (Risks, Assumptions, Issues, Dependencies) ManagementImplement risk management strategies and review project RAIDs and activities that could pose a risk to the programmeEffective problem management (preventative & reactive) on the programmeManage overall programme RAIDsChange ManagementDrive organisational change processes and change management on the programmeManage operational handover to lines of business (with focus on minimal impact to business) and run post-launch war-roomsStakeholder ManagementManage and chair internal programme sessions with project managers and delivery managers across the organisationProactively manage stakeholders through effective communication and reportingBenefits / Value RealisationEnsure programmes deliver the intended benefits by identifying, planning, and tracking these benefits throughout the project lifecycle, and confirming their achievement after project completionSupport Business drive to achievement of strategic and operational targetsQualificationsA Bachelors Degree or Equivalent NQF Level 7 Qualification in Business / Project Management / Engineering RequiredProject Management certification (PMP / Prince2 / Agile or similar) RequiredChange Management Knowledge RequiredExperienceA minimum of 8+ years of relevant work experience (within Project Management)Programme / Project ManagementProven track record in delivering complex cross-functional projectsProven track record in delivering digital / OTT projects
