ERP Technical Support Consultant
Danté Personnel Recruitment
- Pretoria, Gauteng
- Permanent
- Full-time
- Understanding of treasury management systems and treasury operations will be beneficial
- Previous experience or knowledge about H2H connections, SFTP/FTP, SWIFT, SQL, Crystal Reporting, Scripting
- Develop and maintain process documentation, including user guides, technical specifications, and standard operating procedures
- Escalate complex queries to subject matter experts as needed
- Participate in continuous system testing, validation, and quality assurance to ensure accurate functionality and data integrity
- Ensure continuous improvement and effective usage of the system and internal procedural steps to maximise the system’s output
- Liaise with clients to ensure that their usage and output of the system flows smoothly
- Provide technical support to end-users by addressing Treasury Management System (TMS) issues and optimising system performance
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