Support Consultant

Cape Town, Western Cape
Permanent
Full-time

1 month ago

Job SummaryJoin the future of work!Ditto Hire is a technology company offering staffing firms and hiring managers best-in-class recruitment software to help them find, manage, market and place top candidates. We are currently looking for a Support Consultant to help us service growing our customer base. If you are ready to go to the moon, Ditto Hire is the company to help you get there.What you need:

Customer support background
Experience in support on large platforms
Excellent communication skills
Ability to learn quickly

Duties:

Provide friendly and efficient support to customers via telephone/email/support systems
Accurately record and document activity through the ticket system
Ensure effective communication with customers, colleagues, and management
Perform adhoc functions, projects, training

More about you:

Resourceful with a strong sense of urgency
Friendly and helpful
Excellent telephone manners
Ability to take initiative and solve problems
Good time management skills
Ability to work under pressure
You like to share knowledge
Quick learner and comfortable in a dynamic tech environment

What We Will Give You:

Competitive compensation (base salary with commission)
Comprehensive time-off & generous leave policies
Excellent working environment with exceptionally smart people
Collaborative, transparent and fun office culture
Accelerated professional development
Constant learning and improvement

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