Customer Service Migration - Agent

Energy at Work Projects

  • Johannesburg, Gauteng
  • R14,000 per month
  • Contract
  • Full-time
  • 1 day ago
🌟 Join one of South Africa's leading banks in Johannesburg CBD as a Customer Service Agent! 🌟Are you ready to step into a dynamic role offering a competitive basic salary? We're looking for individuals who meet the following requirements:
  • Handle inbound and outbound customer calls professionally.
  • Resolve customer queries and provide accurate information.
  • Maintain a high level of customer satisfaction and service quality.
  • Update customer records and escalate complex issues when necessary.
  • Work towards meeting performance targets and KPIs
  • Excellent communication and problem-solving skills.
  • Ability to work under pressure in a fast-paced environment.
✅ Matric certificate
✅ NQF Level 5 certificate (non-negotiable)
✅ 2-3 years of experience in a banking call centre environment, handling high-profile clients (non-negotiable)If you meet these criteria, apply now! We'll be in touch with qualified candidates. If you don't hear from us within 2 weeks, please consider your application unsuccessful. Start your journey with us today! 🚀

Energy at Work Projects