
Business Development Manager
- Durban, KwaZulu-Natal
- Permanent
- Full-time
- Conduct in-depth market research to identify emerging trends, competitor strategies, and untapped business segments.
- Analyze customer segments to understand key decision-makers, pain points, and growth potential.
- Develop targeted prospecting strategies for high-potential industries, geographies, and customer profiles.
- Monitor regulatory, economic, and technological developments that could influence market opportunities.
- Collaborate with the marketing team to create compelling campaigns, content, and events that attract new prospects.
- Qualify leads through needs analysis and ensure accurate handover into the sales pipeline.
- Maintain and continuously build a robust pipeline of opportunities in CRM systems.
- Build credibility and trust with stakeholders at all levels through clear communication and value-driven solutions.
- Conduct solution presentations and demos that align to the client’s operational and strategic priorities.
- Ensure a seamless transition from lead to client onboarding, engaging relevant internal teams as needed.
- Facilitate negotiations, addressing objections and aligning on win-win outcomes with clients.
- Engage senior leadership as needed for key opportunities to accelerate closure and relationship development.
- Finalize contracts and support the implementation team to ensure service delivery is aligned with commitments.
- Generate weekly and monthly sales performance reports, analyzing conversion metrics, pipeline health, and revenue forecasts.
- Use data insights to adjust strategies and improve targeting, engagement, and deal conversion rates.
- Monitor customer feedback and post-deal performance to identify referral or upselling opportunities.
- Participate in internal planning sessions to align business development activities with broader company goals.
- Identify inefficiencies in the sales process and recommend improvements that drive faster sales cycles and better client outcomes.
- Contribute to team learning by sharing best practices, insights from the field, and competitive intelligence.
- Solid knowledge of business development strategies and B2B sales methodologies.
- Skilled at identifying new market opportunities and positioning solutions effectively.
- Proficient in sales automation and CRM tools (e.g. Salesforce, HubSpot).
- Excellent communication and presentation skills.
- Strong negotiation and closing capabilities.
- Entrepreneurial mindset with the ability to take initiative and work independently.
- High level of integrity and ability to build trust-based relationships.
- Analytical thinker with strong commercial acumen.
- Persistent and resilient in achieving targets and dealing with rejection.
- Collaborative, with an ability to influence cross-functional teams.
- Matric
- Bachelor’s degree Sales, Marketing, Business or in a relevant field preferred
- At least 3 years’ experience in a business development or B2B sales role.
- Experience working with CRM systems and using data to drive decision-making.
- Demonstrated ability to generate leads, manage long sales cycles, and close complex deals.
- Experience engaging with internal stakeholders and external partners at various levels.