Business Development Manager

Ignition Group

  • Durban, KwaZulu-Natal
  • Permanent
  • Full-time
  • 1 month ago
Market Research and Opportunity Identification
  • Conduct in-depth market research to identify emerging trends, competitor strategies, and untapped business segments.
  • Analyze customer segments to understand key decision-makers, pain points, and growth potential.
  • Develop targeted prospecting strategies for high-potential industries, geographies, and customer profiles.
  • Monitor regulatory, economic, and technological developments that could influence market opportunities.
Lead Generation and Pipeline Development * Design and implement outreach campaigns via email, cold calls, LinkedIn, and other channels to generate qualified leads.
  • Collaborate with the marketing team to create compelling campaigns, content, and events that attract new prospects.
  • Qualify leads through needs analysis and ensure accurate handover into the sales pipeline.
  • Maintain and continuously build a robust pipeline of opportunities in CRM systems.
Client Engagement and Relationship Building * Initiate and lead consultative conversations to understand client needs, business goals, and challenges.
  • Build credibility and trust with stakeholders at all levels through clear communication and value-driven solutions.
  • Conduct solution presentations and demos that align to the client’s operational and strategic priorities.
  • Ensure a seamless transition from lead to client onboarding, engaging relevant internal teams as needed.
Proposal Development and Deal Closure * Lead the preparation of tailored proposals, including commercial models and service solutions aligned to client requirements.
  • Facilitate negotiations, addressing objections and aligning on win-win outcomes with clients.
  • Engage senior leadership as needed for key opportunities to accelerate closure and relationship development.
  • Finalize contracts and support the implementation team to ensure service delivery is aligned with commitments.
Sales Reporting and Performance Tracking * Maintain up-to-date records of all sales activities, prospects, and opportunity stages in CRM systems.
  • Generate weekly and monthly sales performance reports, analyzing conversion metrics, pipeline health, and revenue forecasts.
  • Use data insights to adjust strategies and improve targeting, engagement, and deal conversion rates.
  • Monitor customer feedback and post-deal performance to identify referral or upselling opportunities.
Strategic Collaboration and Continuous Improvement * Work closely with the Product and Operations teams to provide market feedback that informs product enhancements.
  • Participate in internal planning sessions to align business development activities with broader company goals.
  • Identify inefficiencies in the sales process and recommend improvements that drive faster sales cycles and better client outcomes.
  • Contribute to team learning by sharing best practices, insights from the field, and competitive intelligence.
  • Solid knowledge of business development strategies and B2B sales methodologies.
  • Skilled at identifying new market opportunities and positioning solutions effectively.
  • Proficient in sales automation and CRM tools (e.g. Salesforce, HubSpot).
  • Excellent communication and presentation skills.
  • Strong negotiation and closing capabilities.
  • Entrepreneurial mindset with the ability to take initiative and work independently.
  • High level of integrity and ability to build trust-based relationships.
  • Analytical thinker with strong commercial acumen.
  • Persistent and resilient in achieving targets and dealing with rejection.
  • Collaborative, with an ability to influence cross-functional teams.
Education and Experience:
  • Matric
  • Bachelor’s degree Sales, Marketing, Business or in a relevant field preferred
  • At least 3 years’ experience in a business development or B2B sales role.
  • Experience working with CRM systems and using data to drive decision-making.
  • Demonstrated ability to generate leads, manage long sales cycles, and close complex deals.
  • Experience engaging with internal stakeholders and external partners at various levels.

Ignition Group

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