ICT Technician

• An appropriate certificate or degree in Information Systems/Technology. • Data Management Computer programme certificate; or equivalent combination of education and experience will be an added advantage • Knowledge of the public health sector policies and procedures will be advantageous. • At least 4 years’ experience in information systems in implementation activities, with emphasis on analysis, troubleshooting, and process flows. • To perform this job successfully, an individual should have knowledge of Word Processing software, excel, power point, Tier.net and DHIS • Ability to communicate in English • Clear criminal record.

• Maintenance and support of the CCMDD electronic system (SyNCH) across all assigned healthcare facilities and pick-up points within a sub-district • Providing ongoing support and training at health facilities and PuPs to ensure optimal and consistent utilisation of the software system • Monitoring of the facilities’ use of the CCMDD software system and attending to any challenges and gaps by liaising closely with the provincial Helpdesk for support • Ensure the optimum functioning of all equipment and software involved in the CCMDD software system;(laptop, tablets, scanners, internet browsers & connectivity) • Providing weekly, monthly, quarterly and or annual progress reports to the CCMDD Coordinator and other relevant stakeholders regarding daily activities and progress against targets • Attending and participating in all required meetings with the manager and district CCMDD M&E team • Reporting discrepancies in data at a patient level to the CCMDD Coordinator and district CCMDD M&E team • Working closely with District Technical Advisor to ensure the SyNCH is implemented and used appropriately in accordance with healthcare facility needs.

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