Assistant Manager (Retail)

• Making sure the shop floor runs smoothly
• Meet the store’s monthly targets and handle budgets
• Recruit and train staff
• Deal with any enquiries and complaints and monitor customer service
• Serve customers as needed
• Put together the rotas and shifts
• Check that the products you sell are well displayed
• Managing deliveries

• Proven experience as a Retail Assistant Manager or similar position
• Familiarity with financial and customer service principles
• Good math skills with the ability to create and analyze reports, spreadsheets and sales statistics
• Proficient user of MS Office (MS Excel in particular)
• Leadership and organizational abilities
• Interpersonal and communication skills
• Problem-solving attitude
• Flexibility to work in shifts

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