Inbound Call Centre Agents

  • Johannesburg, Gauteng
  • Permanent
  • Full-time
  • 13 days ago
This is an inbound role combining a mixture of customer service and up selling so ability to build rapport is key.What will you be doing?Taking inbound calls from customers wanting to discuss products and subscriptions
Assess customers’ needs to ensure they have the package that is best suited to their needs
Answer any questions around customers’ bills and general queries they may have
Providing excellent customer service at all times
This is a sales through service role so ability to build rapport and relationships is massively importantWhat are we looking for?Passion for excellent customer service
Wants to go above and beyond for every customer
Friendly, kind and reliable
Excellent attitude and ability to work independently, part of a remote team
Training provided to all candidatesThe post appeared first on .

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