Back of House (BOH) Anchor, Luxury Lodge

• Manage supplier invoices, petty cash, forex float, and budget tracking.
• Summarize weekly expenditures, lead finance meetings, and assist with budgetary planning.
• Prepare and check monthly financial variances, forecasts, and CAPEX requests.
• Ensure accurate revenue recording, occupancy reporting, and stock control.

• Oversee the reception team and ensure smooth back-office operations.
• Manage guest information, PMS system updates, daily banking, and communication between departments.
• Handle switchboard, radio communication, and administrative systems.

• Assist with staff uniforms, first aid administration, wellness projects, and sustainability initiatives.
• Support lodge IT systems and act as a key link between the GM, staff, and head office.

• Previous experience in a similar role within luxury hospitality or lodges.
• Financial qualification and strong administrative background.
• Proficiency in MS Word & Excel; knowledge of Springer Miller PMS (or similar) is an advantage.
• Strong problem-solving, decision-making, and multitasking ability.
• Excellent communication, email, and telephone etiquette.
• Highly reliable, detail-oriented, and calm under pressure.
• First Aid qualification (provided by company).
• Valid work permit/visa if not a South African national.

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