Debtors Supervisor

• Ensure timely delivery of documents to clients.
• Verify that all required supporting documents are included according to client specifications.
• Promptly allocate all payments.
• Supervise team processes and procedures to ensure compliance.
• Efficiently manage the team through the following actions:
• Conduct staff appraisals and develop Performance Development Plans for underperforming staff.
• Assist in the recruitment, selection, and appointment process.
• Ensure timely submission of necessary forms to Payroll and HR for staff personal files.
• Oversee staff training and development initiatives.
• Delegate tasks to staff and ensure effective management.
• Provide coaching, mentoring, and guidance as needed.
• Ensure staff familiarity with the Code of Conduct and Company policies.
• Drive cost reduction initiatives within the team.
• Facilitate smooth handover processes during staff departures or leaves.
• Conduct monthly one-on-one meetings with individual staff members.
• Organize monthly team meetings to address any issues and encourage staff participation.
• Maintain a tidy work area for oneself and the team.

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