Debtors Supervisor

• Processes and Procedures:
• Ensure timely delivery of documents to clients.
• Verify that all required supporting documents are attached as per client specifications.
• Allocate payments promptly to maintain accurate records.

• Effective Communication:
• Maintain effective communication with both internal and external stakeholders, fostering positive relationships.
• Represent the company in client meetings, demonstrating professionalism and expertise.

• Client Liaison:
• Attend client meetings at their premises to address any concerns or inquiries.
• Conduct regular meetings with clients alongside the Debtors Controller and CGM.

• Monitor and Maintain Age Analysis:
• Monitor payment adherence to agreed terms, ensuring timely document deliveries.
• Weekly review of age analysis to track outstanding balances and address any discrepancies promptly.

• Queries:
• Resolve queries within a 24-hour timeframe to uphold customer satisfaction.

• HC People and Performance Management:
• Effectively manage the debtors team, including conducting staff appraisals and implementing performance development plans.
• Assist in recruitment, selection, and onboarding processes.
• Ensure compliance with HR procedures and facilitate staff training and development.

• Control Checking:
• Conduct quality control checks on supporting documents to maintain accuracy.
• Monitor card statements for irregularities and address them promptly.

• Manual Swiping and Journal Entries:
• Process reversals and declined transactions manually.
• Ensure timely processing of debtors journals to maintain accurate financial records.

• Minimum Risk:
• Mitigate financial risks by ensuring compliance and advising clients on interest implications.

• Assist Manager on Ad-Hoc Tasks:
• Collaborate with the manager on additional tasks and report any irregularities promptly.
• Support colleagues as needed to ensure smooth operations.

• Risk and Internal Controls:
• Monitor adherence to processes and controls, identifying and addressing potential risks.
• Report findings to management and contribute to ongoing improvements.

• Completed Matric
• Completed Degree / Diploma in Accounting or Finance related field
• Minimum of 4 to 5 years’ experience in a similar position

Network Recruitment