Front Office Supervisor / Guest Services Supervisor / Shift Leader
- Johannesburg, Gauteng
- Permanent
- Full-time
- Accurately and efficiently manage all administrative duties of the Front Office.
- Ensure excellent customer service levels are maintained across systems, loyalty programmes, reservations, and forward bookings.
- Build and maintain a positive work environment where staff are fully trained, supportive of each other, and competent.
- Work independently or as part of a team to deliver high-quality service standards.
- Matric (NQF 4) or equivalent.
- Good numeracy, verbal, and written English skills (NQF 4).
- Diploma in Hotel / Tourism Management or equivalent.
- At least 2 years’ experience as a receptionist or in a front office role.
- Be part of a supportive and professional team in a leading hospitality and gaming environment.
- Opportunities for career growth and development.