
Salesforce Business Analyst – Johannesburg – up to R550 per hour
- Johannesburg, Gauteng
- R450-550 per hour
- Permanent
- Full-time
- Work closely with stakeholders to gather, analyse, and document business requirements related to Salesforce capabilities.
- Design and deliver tailored Salesforce solutions that align with business objectives.
- Develop and maintain dashboards and reports to provide actionable insights.
- Deliver training and user support to ensure optimal system adoption and functionality.
- Participate in system testing, user acceptance testing (UAT), and ensure quality assurance throughout development cycles.
- Support ongoing enhancement requests and configuration changes in Salesforce.
- Bachelor’s degree in Business Administration, Computer Science, or a related field.
- Salesforce Administrator and Salesforce Business Analyst certifications are required.
- Proven experience as a Salesforce Business Analyst, preferably in the financial services or banking sector.
- Strong knowledge of the Salesforce platform, tools, and capabilities.
- Exceptional analytical thinking and problem-solving skills.
- Proficiency in requirements gathering, business process modelling, and solution mapping.
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