Call Centre Agents

Ekurhuleni, Gauteng Kempton Park, Gauteng
Permanent
Full-time

1 month ago

We require the services of Call Centre Agents that will report to the Manager: Customer Care Centre.RESPONSIBILITIES:– Receive calls from customers / passengers;– Deal with problems;– Explain processes to customers and assisting them where necessary;– Work in a team and longer than normal hours (shift work);– Deal with confidential information;– Communicate with customers both verbally and in writing.REQUIREMENTS:– Grade 12;– One (1) to four (4) years’ experience in a Call Centre Environment;– Travel or relevant qualification will be an advantage;– Excellent communication in English – speak, read and write;– Solid computer literacy;– Excellent phone etiquette;– No criminal or credit record;– Able to work on weekends, public holidays and flexible hours as required;– Own transport would be an advantage.View and apply for this and other vacancies online via
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