Amazon Operations Transport Manager

Parow, Cape Town
Permanent
Full-time

21 days ago

Job SummaryA leading transportation and travel services company is looking for an experienced Amazon Operations Transport Manager to join their team in Parow. This is an exciting opportunity for a manager to run daily operations, schedule staff, plan trips, and allocate vehicles. The role involves ensuring customer excellence, building customer relationships, and addressing complaints. Responsibilities also include using live tracking to monitor routes and schedules, assisting drivers with on-the-road issues, and liaising with clients and subcontractors on operational matters. If you have previous relevant experience and an understanding of the Amazon Service and the process for handling customer complaints, we want to hear from you!Responsibilities:

Book and schedule drivers and all trips using the company's system.
Monitor all trips to ensure they are on time, and assist drivers with issues while they are on the road.
Ensure compliance with all health and safety regulations.
Manage the company's system to ensure data accuracy.
Submit incident reports and follow up on missing data.
Act where necessary to improve customer experience and support drivers in doing so.
Professionally handle incoming telephone calls from customers and drivers.
Support drivers in the event of an accident to ensure they comply with company procedures.
Collect and verify daily attendance registers of staff making use of the staff transport and submit them to HR.

Requirements:

Previous experience relevant to the post and professionalism.
Understanding of the Amazon Service.
Understanding the process of handling Amazon customer complaints.
The ability to manage several different bus services simultaneously.

Contact Hire Resolve for your next career-changing move.

Our client is offering a highly competitive salary for this role based on experience.
Apply for this role today, contact Adrienne Steyn at Hire Resolve on

or on LinkedIn * You can also visit the Hire Resolve website: hireresolve.us or email us your CV: logistics@hireresolve.za.comWe will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.Hire ResolveIT/ComputerRecruiterAboutSpecialists in Civil, Structural, Mechanical Engineering, Information Technology, Mining, Manufacturing and Finance Careers! Hire Resolve is one of the larger and more agile South African recruitment companies that focus on placing professionals and skilled people in permanent employment and contract employment. We prefer and focus on working with top quality professionals and candidates in South Africa and Africa. Hire Resolve has successfully placed Engineering, Mining, IT, Manufacturing and Finance professionals with top firms across the Western Cape, Eastern Cape, KwaZulu Natal, Gauteng and in Africa. Hire Resolve has assisted candidates to find jobs at over 100 JSE listed companies of which many are global companies with offices and operations in South Africa and Africa. It is for this reason that we are well respected in the industries we operate in and in the recruitment industry.

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