
Account Manager: Sales (Midrand)
- Midrand, Johannesburg
- Permanent
- Full-time
- Account Management: Developing and maintaining long-term relationships with accounts, understanding their needs, and ensuring they receive high-quality service.
- Sales Targets: Meeting and exceeding sales targets by managing various accounts and identifying new sales opportunities.
- Client Needs Analysis: Conducting needs analyses to understand client requirements and tailoring solutions accordingly.
- Product Knowledge: Keeping updated on company products and services to effectively communicate features and benefits to clients.
- Feedback and Reporting: Providing regular feedback to management on sales performance, market trends, and client needs.
- Collaboration: Working closely with the sales team and other departments to implement sales strategies and ensure client satisfaction.
- Contract Negotiations: Negotiating contracts and closing agreements to maximize profits.
- Professional Development: Continuously enhance your own expertise through ongoing learning and training opportunities. Share knowledge with colleagues and contribute to the improvement of the company.
- Compliance and Quality Assurance: Ensure adherence to Mecer Inter-Ed's quality standards and regulatory requirements in all activities. Participate in audits and assessments as needed.
- AD HOC Duties:
- Various administrative tasks, beyond the above listed, from time to time.
- Qualification in Business Administration, Sales, Marketing, or a relevant field.
- Minimum 3 years proven experience as a Sales Account Manager or Sales Associate, preferably in a similar industry.
- Experience in managing and growing client relationships.
- Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel), and accounting software.
- Experience: Current or previous experience for the related position.
- Advanced Sales Techniques: Understanding of various sales methodologies and strategies, including consultative selling, solution selling, and value-based selling.
- Customer Relationship Management (CRM) Systems: Proficiency in using CRM software for tracking client interactions, managing leads, and analyzing sales data.
- Market and Industry Insights: In-depth knowledge of the industry in which Mecer Inter-Ed operates, including key trends, challenges, competitors, and regulatory environment.
- Product Expertise: Comprehensive knowledge of the company's product lines, features, benefits, and potential applications. Understanding of how these products meet client needs and how they compare to competitors' offerings.
- Business Acumen: Understanding of business operations, including profit and loss, revenue generation strategies, and cost optimization.
- Client Needs Analysis: Ability to analyse and understand client requirements and business objectives, and to tailor solutions accordingly.
- Contract Negotiation and Management: Knowledge of contract terms, negotiation tactics, and legal compliance in sales agreements.
- Communication and Presentation Skills: Mastery of various communication methods and presentation techniques suitable for a diverse client base.
- Strategic Planning and Forecasting: Skills in developing sales strategies and forecasts based on market analysis and sales trends.
- Networking and Relationship Building: Knowledge of effective networking strategies to build and maintain professional relationships that can lead to sales opportunities.
- Digital Sales Tools: Familiarity with digital tools and platforms used in sales, including social media, email marketing, and online advertising.
- Time Management and Prioritization: Understanding of how to effectively manage time, prioritize tasks, and balance short-term tasks with long-term strategic planning.
- Cultural Sensitivity and International Trade: For global roles, awareness of cultural differences and knowledge of international trade regulations and practices.
- Excellent communication and negotiation skills.
- Strong problem-solving and decision-making abilities.
- Proactive and able to work independently.
- Abilities of the employee to perform effectively and efficiently:
- Ability to build rapport and collaborate with clients and team members.
- Excellent organizational and multitasking skills.
- Adaptability and resilience in a fast-paced environment.
- Strong presentation and negotiation skills.
- Technical Skills
- Organizational Skills
- Problem-Solving Skills
- Communication Skills
- Soft Skills
- Ethical and Legal Awareness
- Teamwork and Collaboration