Quality Assistant

• Grade 12
• Diploma or higher qualification in Quality Management highly advantageous

• Communication skills
• Organisational skills
• Time-management skills
• Problem-solving skills
• Multi-tasking skills
• Interpersonal skills
• Attention to detail
• Ability to deliver work of a high quality and standard
• Ability to work in a team
• Ability to adapt to change
• Quick to learn and apply new skills

• Excel - Intermediate essential
• MS Form - Advantageous
• GreatSoft (advantageous)

• Assist in compiling fee list from GreatSoft reports and other registers
• Assist with the fee reconciliation
• Assist the Quality Department with the rotation schedule
• Maintain locking lists
• Perform follow-ups on files due soon for locking
• Update Typist registers, Caseware locking register, Attorneys register, Claims register and Valuations register for locking purposes
• Perform completeness checks on Typist register, Caseware locking register, PA register, Modified reports list, valuations register and fee list
• Maintain the late locking register and assist with the compilation of late locking letters
• Filing modified reports
• Update reportable irregularity register and ensuring the necessary information is received
• Update communications register, conflict check register for applicable staff
• Assist with the upkeep of the training attendance registers
• Assist in follow-up on post-assessment training
• Assist in sending of post assessments for training held
• Assist in other training-related tasks
• Maintain other quality department registers
• Assist the Quality Department in ad-hoc tasks
• Release for reception
• Compliance with the firm's System of Quality Management (SOQM), policies and procedures
• Compliance with the firm's Employee Code of Conduct

On Line Personnel