Senior Revenue Operations Specialist

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities worldwide.
• We are a global team united by our desire to connect diverse people with shared values for a bolder impact.
• We employ just over a thousand team members across five countries and aim to grow to over 5,000 by 2027, if not sooner.

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE
• At the heart of great partnerships, we'll always find EMPATHY

• Own HubSpot CRM administration - including properties, workflows, lifecycle management, automation, reporting
• Implement AI-enabled tools, automations, and process improvements within the GTM stack to drive efficiency and scalability
• Manage lead enrichment, data hygiene, and workflow automation (HubSpot, Clay, Zapier)
• Optimize GTM systems, maintain forecasting tools, and support reporting across teams
• Partner with senior admins or developers on complex integrations and tooling enhancements

• Scope and lead cross-functional RevOps initiatives - from concept through to project scoping and execution
• Triage and prioritise inbound RevOps requests, manage timelines, and track execution in ClickUp, and communicate updates accordingly
• Develop and maintain RevOps SOPs, playbooks, and enablement assets
• Provide light design support for internal resources(Google Slides, Cava)
• Identify blockers early, align stakeholders, and ensure project accountability

• Support revenue forecasting - pipeline reviews, forecast tracking, and reporting
• Drive process improvements within RevOps operations, systems, and workflows
• Manage contract workflows, approvals, and lifecycle management in our CLM and HubSpot
• Monitor dependencies, proactively communicate risks, and identify areas for process improvement

• Curious and authentic, just like us! #beboldr
• An analytical and critical thinker, with an eye for even the most minute of details
• Passionate about client satisfaction.

• 5+ years of experience in Revenue Operations, Business Operations, or GTM Enablement, with a demonstrated ability to lead cross-functional projects and influence strategic decision-making
• Proven success leading RevOps initiatives and projects - from technical execution to strategic planning
• Deep, hands-on experience with HubSpot (certification required), implementing AI tools, automation, and process improvements
• Experience implementing and managing AI tooling, automation workflows and GTM integrations (e.g. Clay, Zapier)
• Familiarity with insights tools (Fathom, Apollo, Gong, or similar)
• Experience developing documentation, SOPs, or enablement materials to scale operations
• Comfort in a global, remote, and often ambiguous environment where priorities shift fast
• High accountability, excellent cross-functional communication, and the ability to lead through influence
• Strong communication and interpersonal skills to collaborate effectively with cross-functional teams.
• Must be able to work U.S. business hours

• Marketing or marketing operations experience
• Project Management Certification (PMP, CAPM, Scrum)
• Familiarity with Chili Piper, Apollo, or Prospeo
• Data visualization or reporting experience (Looker Studio, Google Sheets, Metabase)
• Familiarity with pricing logic, revenue forecasting models, or contract workflows
• Basic design skills for enablement materials (Canva, Google Slides)

• You take ownership first, acting without waiting, flagging blockers, and seeking clarity early
• You've thrived in scaling, unstructured environments where you helped build processes, not just followed them
• You think in systems, not silos and love solving inefficiencies through automation and clear process
• You communicate proactively and transparently and you manage up before being asked
• You know how to prioritize under pressure and juggle shifting requests without losing accountability
• You have a self-correcting mindset and catch your own misses, adjust quickly, and learn fast

Boldr