Career Centre Co-Ordinator

• Creates ongoing Career Centre awareness, through awareness campaigns, in-class visits, workshops, App notifications, e-mails, sms's, WhatsApp groups and daily interaction with students
• Ensures that sufficient students and alumni have accessed and engaged with the Career Centre Platform by marketing the Career Centre Platform to students and Alumni.
• Assists with the roll out of all relevant student related surveys and collates findings
• Hosts the Graduate Employment Workshop (GEW) and the Alumni Connect Evening for Alumni.
• Upskills, leads and empowers the Campus team to market the Career Centre and its platform to the student body.
• Uploads job opportunities onto the Career Centre job directory.

• Monitors student placements and individual competence during industry placements and reports back to the Campus
• Arranges and attends student Visits during Industry placements
• Liaises with industry contacts to place students in practical work experience.
• Prepares and disseminates monthly communication on students progress in their placements
• Attends to student and /or industry partner queries and requests pertaining to industry placements and performance, timeously.
• Prepares reports on student placements, identifying trends and makes recommendations for improvement
• Participates in interventions between students and employers to resolve conflicts

• Attends and participates in networking forums resulting in the increased awareness of quality graduates.
• Identifies local businesses to partner with and actively seeks job opportunities that are in-line with the qualifications offered
• Makes contact with prospective, local business partners.
• Markets the brand and demonstrates the value of recruiting through the Career Centre.
• Conducts regular meetings with clients.
• Ensures and enables clear and open communication between the clients and the Career Centre.
• Conducts regular meetings with clients to understand the needs and establish and maintain relationships.

• Advises students on Career Centre Platform offerings: interactive career tools, e-learning content and assessments.
• Guides and advises on Curriculum Vitae (CV) and interview preparation and offers general career support.
• Offers one-on-one career consultations, assisting students in gaining self-awareness and work readiness skills in conjunction with the Career Centre Platform.
• Designs and presents a range of interactive workshops in relation to work readiness.
• Hosts work readiness workshops and showcases by inviting industry leaders to address students.
• Supports and collaborates with Campus Head regarding events and workshops

• Receives requests for students/ graduates from clients.
• Sends a job specification to clients to complete.
• Advertises the job on the campus in relation to the relevant target market.
• Uses different mediums to advertise the jobs.
• Receives and screens students Curriculum Vitae's (CV's).
• Obtains recommendations from lecturers on suitable candidates.
• Conducts one-on-one interviews with these potential candidates.
• Submits Curriculum Vitae's (CV's) to clients.
• Tracks applications by following up with clients on placements made.

• Keeps Alumni data base up to date
• Extends career support to Alumni allowing them to take advantage of professional networks.
• Offers alumni the opportunity to reconnect with fellow students through networking functions, workshops and Alumni reunions.
• Creates a platform for Alumni to give back to the brand and students either by providing graduate job opportunities, talks or providing mentorship to current students.
• Remains in contact with existing Alumni and track their success in Industry.

• Certificate/ Diploma/ Degree in Business Administration, Customer Relations, or a related field.

• Minimum of 2 years' experience in customer success, customer service, recruitment and placement or a related role, preferably in an educational setting.
• Proven track record of managing and administering customer success/service/engagement programmes.

• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Telephone Etiquette.
• Advanced Oral & Written Communication.
• Time Management & Planning.
• Willingness to Learn.
• Customer Service Focused.
• Target driven with an ability to handle pressure.

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