SERVICE TECHNICIAN

• Assembling equipment and attachments.
• Connecting equipment to utilities provided by customers.
• Conducting tests to ensure that machinery is fully operational according to the manufacturer’s specifications.
• Conducting machine demonstrations with the product and customer’s operator/technical personnel.
• Introducing customer/technical personnel to the manufacturer’s operation and technical manuals, specifically the safety procedures.
• Emphasising the correct use of operating and technical manuals.
• Obtaining customer sign-off and returning relevant documentation for filing purposes.

• Carrying out repairs and service to equipment at customer’s request.
• Upon completion of repairs and service, conduct tests, preferably with the product, to ensure job completion according to the requested service or repair.
• Demonstrating the machine operation to the customer and ensuring customer satisfaction.
• Obtaining customer sign-off on job cards/service sheets and returning documentation to the After Sales Coordinator for invoicing.

• Preparing quotations.
• Completing job sheets and service sheets.
• Preparing written reports on equipment if required.
• Ensuring that all spares and components used conform to the manufacturer’s specifications.
• Ensuring that all work carried out conforms to legislated safety regulations.

• Conform Quality Management documentation.
• Assist in auditing the Quality Management System.

• Applicants must be qualified electricians with a nationally accepted qualification and with mechanical experience OR be qualified millwrights.
• Applicants must be able to communicate fluently in both English and Afrikaans and should have good communication skills.
• At least 5 years of proven, previous related experience in meat or food or similar machinery would be advantageous.
• Applicants must have a proven track record and contactable references.
• Applicants must have a valid driver’s license.
• Applicants must be willing to work overtime when required.
• Applicants must be prepared to spend time away from home (local and overseas).
• Applicants must be computer literate.
• Experience and/or knowledge of a Quality Management System e.g. ISO would be advantageous.
• The position requires an individual who is accurate, self-motivated, able to take initiative, and willing to learn and work under pressure.

Professional Recruitment Partners