Collections Agent

  • Durban, KwaZulu-Natal eThekwini, KwaZulu-Natal
  • Permanent
  • Full-time
  • 10 days ago
The collector will be responsible for collecting overdue installments, negotiation of payoff deadlines and resolution of discrepancies with the aim to minimize bad debt write-off.Key Responsibilities:Debt Collection:
Contacting arrears customers to collect on the overdue installments to minimize bad debt write-off.
Offer good customer service while collecting on overdue accounts to ensure payments are made and customers remain happy.
Customer Service:
Resolve customer discrepancies and short payments to ensure accurate debt owing information.
All collection issues should be resolved timeously to maintain standards of customer service.
Requirements:Education:
Grade: 12Experience:
1 – 2 Year Experience in Debt CollectionThe post appeared first on .

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