Collections Agent (ACS) Mr Price Money- Night shift

Mr Price Group

  • Durban, KwaZulu-Natal
  • Permanent
  • Full-time
  • 8 days ago
Job Category: Call CentreJob Description:Collections Agent contacts arrear account customers to collect on their overdue instalments for all our lending products which minimize bad debt write-offs.Responsibilities:
  • Negotiate payment arrangements in accordance with set standards
  • Accurately updating customers' information
  • Establishing a rapport with customers and rehabilitating customers through excellent customer service standards
  • Ensuring all quality of work is in line with Service Level Agreements.
What's in it for you…
  • Achieve your targets and enjoy uncapped incentives.
  • We offer extensive learning and development opportunities to help you advance your career
  • Enjoy discounts on merchandise at all Mr Price Group stores, including Mr Price, Mr Price Home,Mr Price Sport, and Miladys
  • After one year of permanent service, you can join our share scheme and become a part-owner in the success of the company. Build your financial security with the long-term growth of your shares.
  • Vibrant work environment - join a dynamic and energetic team where every day is a new adventure
  • Health and wellness programs: stay healthy and happy with our comprehensive wellness programs and benefits
  • Recognition and rewards: get recognized and rewarded for your achievements with our exciting incentive programs
Qualifications:
  • Minimum Grade 12 qualification
  • 6-12 months in Debt Collection, ideally within a Call Centre environment.
  • Familiarity with the life cycle of an account, the collection process, and the systems that support these processes.
  • Proficiency in MS Office.
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Mr Price Group