Office Support Manager

Johannesburg, Gauteng
Permanent
Full-time

5 days ago

Job DescriptionTo plan, organise and coordinate tasks within the unit, and manage staff to ensure optimal service deliveryHello, Office Support ManagerWelcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.Are you someone who can:

Managing of diaries of 3 Business Units in REMS
Managing and co-ordination of employee engagements and quarterly events (including year end function)
Agenda and Minute taking of Management and Operational Committees in REMS
Improve business decisions by analyzing business intelligence (information) together with trends and data
Project Management of Business unit specific initiatives end-to-end
Ensure conflict resolution and problem solving either through direct personal action or referral to alternative resources.
Manage the customer services function according to agreed standards and ensure that high service levels are maintained
Manage costs / expenses within approved budget to achieve cost efficiencies
Manage Business Unit assets
Develop and maintain a client-centric service culture which builds meaningful and rewarding relationships, proposes innovations and enables others to provide an exceptional client experience
Provide effective and meaningful communication with internal and external stakeholders, interested parties and beneficiaries from the onboarding to finalisation of deceased estates
Plan and manage performance, skills development, employment equity, talent and culture of team in order to improve innovation, achieve efficiencies and increase competencies
Manage personal and management development to increase own skills and competencies for the managerial function and future Leadership growth opportunities.

You will be an ideal candidate if you have:

Degree (B.Com, BA)
3-5 years experience
Communication, MS Office (Advanced), Event management (exposure), Writing skills, Presentation skills (building and presenting), Minute taking, Project management

You will have access to:

Opportunities to network and collaborate.
Challenging Working
Opportunities to innovate.

We can be a match if you are:

Curious & courageous - you are driven by always wanting to know more and learn more and you are brave enough to
Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it.

Are you interested to take the step? We look forward to engaging with you further. Apply now!#POST#FNB#LI-SY1Job DetailsTake note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.09/09/25All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

FirstRand

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