Medical Receptionist/ Administrator

Rustenburg, North West
Permanent
Full-time

1 month ago

Job Descriptionhe Medical Receptionist and Administrator plays a pivotal role in ensuring smooth day-to-day operations of a healthcare facility. They serve as the first point of contact for patients, providing a welcoming environment while managing administrative duties to support clinical staff.Key Responsibilities:

📞 Greet and assist patients in person and over the phone
🗓️ Schedule appointments and manage calendars for healthcare providers
💻 Maintain and update patient records with confidentiality and accuracy
🧾 Process billing, payments, and insurance claims
📁 Handle correspondence, medical reports, and document filing
🔄 Coordinate with medical staff to ensure efficient workflow

Skills & Qualities:

Strong communication and interpersonal skills
Excellent organizational and multitasking abilities
Familiarity with medical terminology and electronic health records (EHR) systems
Professionalism and empathy in patient interactions

National Senior Certificate (Matric)

or equivalent
Certificate or Diploma in Medical Reception, Office Administration, or Healthcare Support (offered by institutions like

, , or ) * Basic understanding of medical terminology and healthcare procedures🧠 Essential Skills:

Proficiency in Microsoft Office and medical software (e.g., SOLUMED is a plus)
Strong communication and customer service abilities
Knowledge of medical aid billing and patient record management
Ability to multitask and remain calm under pressure

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