
OPTICAL DISPENSER | WESTERN CAPE, Cape Town
- Cape Town, Western Cape
- Permanent
- Full-time
- Previous experience in optical dispensing or as an optical assistant
- Strong knowledge of luxury optical products and brands
- A polished, professional manner with strong communication skills
- Ability to deliver a client experience that reflects the exclusivity of the practice
- Assist clients in selecting the perfect eyewear and lenses based on their specific needs and preferences.
- Provide accurate measurements and fitting to ensure optimal vision correction.
- Offer expert advice on lens materials, coatings, and frames, taking into consideration style, comfort, and functionality.
- Collaborate with optometrists and other team members to ensure seamless patient care.
- Maintain inventory and order eyewear products as needed.
- Conduct repairs and adjustments on eyewear, ensuring customer satisfaction.
- Stay up-to-date with the latest trends and advancements in optical technology.
- Assist Patients with Frame and lens Selections
- Advising on best frame lens options
- Taking accurate measurements
- Placing of spectacle orders
- Final checking
- Dispensing
- Adjustments
- Basic repairs
- Build and retain customer relationships
- Office-related Admin
- Minimum 2 years of hands-on experience in optical assistance or dispensing optics.
- A keen eye for detail and a passion for delivering top-notch customer service.
- Enthusiastic about staying abreast of industry trends and technological advancements.
- Strong communication skills with the ability to connect with a diverse clientele.
- Qualification as an Optical Dispenser.
- Proven experience in a similar role, preferably in a high-end practice.
- Exceptional knowledge of various lens options, frames, and optical products.
- Strong interpersonal and communication skills to build rapport with patients.
- Detail-oriented with excellent organisational abilities.
- Ability to thrive in a fast-paced, dynamic environment.
- Tech-savvy with experience in using optical software and tools