Transport Performance Analyst - JhbFull job descriptionMain Purpose:Puma South Africa and Eswatini load fuel from various third parties’ terminals and depots across South Africa, Mozambique and Namibia and distribute mainly by road but also railway to its Retail sites and B2B clients.The main purpose of the position is to:Ensure all exceptions to the normal scheduling process flow are dealt with on time to avoid process blockageSupport the schedulers in executing the daily trip planningGuarantee efficiency in operations and HSSE while ensuring the best satisfaction of internal suppliers and customers with cost effectivenessLiaise with transporters and other internal and external stakeholders to ensure operational excellence.Knowledge Skills and Abilities, Key Responsibilities:KEY RESPONSIBILITIESContracts ManagementMonitor transporters’ performances, including OTIF deliveries and report to management.Maintain and update the fleet list in the relevant systems.Maintain and update rates in WindMSReview transport invoices and load reports on a daily basis by verifying pricing accuracy prior to being submitted to Transport Manager for approval.Actively participate in transporter contract reviewsExceptions ManagementEnsure list of Safe to Load Passes by transporter by load point is kept up to date.Effective and proactively address challenges to ensure smoothness of the operations.Update and maintain guidelines with operational requirements per loading and offloading point.Update and communicate to all stakeholders, the minimum requirements for on-boarding of new customers.Review open orders in the system to ensure all are closed.Ensure PODs are received and processed as per agreed timelines.Operational ExcellenceEnsure inter-department SLAs are adhered to and kept up to dateMaintain internal department KPIs up to dateKeep track and record services performances to internal customers on monthly basis: actual Vs planMonitor transporters’ operational performances to ensure full customers’ satisfactions:On-Time-In-Full deliveriesResources turnaround time optimisationLoad report accuracy and consistencyRole Key Success FactorsResults oriented individual with the ability to effectively manage multiple priorities and time linesCommitment to working in a team environment, with established team building abilitiesFlexible, pragmatic and out of the box thinkerCapable of analysing problems, making decisions within delegation of authority and solving timelyProactive planning and prioritisationApproaching people and good communication skillsHigh ethical and integrity mindsetREQUIREMENTSDegree at a university or other higher learning institution (NQF level 7). Qualification in areas such as, logistics or supply chain management will be an advantage.2-5 years’ proven experience in transport, logistics, operations planning with sound achievements. Experience specifically in transport of fuels by road will be an advantage.Ability to effectively manage interfaces and relationships (transporters, drivers, terminals/depots, internal and external customers) to guarantee efficiency in daily operations of Puma Energy South AfricaExcellent ability to predict process constrains and tackle them using existing systems coupled with out of the box thinkingFamiliarity with the geography as well as road freight requirements of South Africa.Proven record of being able to self-manage and self-motivate.Knowledge of general business software and aptitude to learn new applications; proficiency in Microsoft Office (Word, Excel, Outlook)Fluent in EnglishKey Relationships and Department Overview:KEY RELATIONSHIPSInternal: TM, CSC, B2B, Retail, Aviation, Lubes, HSE, ProcurementExternal: Transporters, Terminals and depots, Cross borders agents, Road Transportation Authorities
