Accounting Training Consultant
- Somerset West, Cape Town
- Permanent
- Full-time
- Degree or Diploma in Accounting
- With 2- 3 years of bookkeeping experience
- Strong in Excel
- Bonus if having a back ground in training or education
- Customer service / support experience will be advantageous
- Fluent in Afrikaans
- Creating and managing training plans with customers
- Reporting on training progress of all customers that is in training
- Work directly with client to effectively coordinate each training project to completion.
- Communicate process successes and failures to internal and external stakeholders to identify potential areas of improvement and action to ensure that the training plan stays on track.
- Provide system training to customers
- Providing customer support, resolving customer queries, recommending solutions and guiding users through features and functionalities on the system
- Assist with preparing data and uploading on to the system for new customers
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