IT Manager

• Ensure uptime, maintenance, and updates of all servers and network devices (wireless access points, switches).
• Manage and monitor fibre and cable connections to classrooms and network hardware.
• Oversee and maintain firewall systems including user management, network security, and VLAN configurations.
• Administer Windows Domain Controllers including DNS, DHCP, group policies, file permissions, and Active Directory.
• Maintain backups, conduct daily checks of NAS systems, and ensure backup integrity.
• Provide 2nd line IT support to school staff and students.
• Maintain and update Microsoft 365 email accounts, groups, and SharePoint access.
• Oversee Azure AD sync and ensure user synchronization between cloud and on-premise servers.
• Monitor systems through Zabbix and update monitored devices.
• Support and maintain the school's administration system, including setup, user management, and system updates.
• Take responsibility for the generation and technical support of school reports through the administration system.
• Support with WebUnt is and school communication/information systems
• Manage Airtable project setups and print management system maintenance.
• Data maintenance and data management as instructed
• Handle IT procurement, licensing, and budget responsibilities.
• Maintain and monitor iPads including regular updates.
• Support the telephone system and ensure smooth operation.
• Manage and maintain the staff clocking system including device uptime and weekly synchronization.
• Set up and maintain classroom teaching devices (projectors, sound systems, visualisers, interactive boards).
• Manage CCTV systems with daily camera checks, weekly server maintenance, and video recovery when needed.
• Ensure proper documentation and regular updates of IT records and the IT Asset Register.
• Personnel management of the IT department
• Technical maintenance of the homepage
• Additional tasks as assigned by the school management and administration

• Proven experience in systems/network administration and IT support.
• Strong knowledge of Windows Server, Active Directory, Microsoft 365, SharePoint, and Azure.
• Familiarity with school administration systems and reporting tools is an advantage
• Hands-on experience with network infrastructure, firewalls, switches, and ac-cess points.
• Knowledge of Zabbix, Airtable, and print management tools is a plus.
• Excellent troubleshooting skills and a proactive, solution-oriented mindset.
• Strong organizational skills and attention to documentation.
• Ability to work independently and as part of a collaborative team.

Independent Schools Association of Southern Africa