Migration Business Analyst

• Elicit requirements
• Analysis of business, system and functional requirements including as-is to-be analysis, impact analysis of changes required to existing systems and processes, as part of the development of a new feature.
• Critically evaluate information gathered from multiple sources, reconcile information conflicts, break down high-level information into their constituent details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true business needs.
• Follow the BA capability’s ways of working, documentation as per agreed process and using agreed templates, ceremonies, business walkthroughs and IT handovers.
• Follow the Project Manager’s ways of working, ensuring regular updates of artefacts on JIRA and Confluence, attending standups, and raising issues timeously with Project Managers.
• Input to the documentation processes and procedures required to ensure the various Operational teams can perform their daily tasks
• Consult and co-ordinate extensively with key stakeholders across Business and IT teams.
• Prepare and facilitate requirements elicitation workshops with stakeholders to define business requirements.
• Work closely with internal Group-wide teams and external teams and vendors to deliver a successful outcome, following agreed WoW with the various vendors.
• Assist in Production support to solve incidents or document change requests in conjunction with the IT and Business operational teams as part of the warranty phase.

• A deep understanding of investment and life products (to subject matter expert level)
• Experience in business/system migration initiatives
• A deep understanding of South African Investment Platforms and platform operations
• An understanding of financial services regulation as it relates to investment platform providers.
• Understanding or experience creating systems for Financial Advisers.
• Experience in working with a third-party vendor
• Experience in building successful relationships and working collaboratively across departmental teams.
• Experience at working in a fast paced, proactive and delivery focused environments.
• Computer Literacy (MS Word, MS Excel, MS Outlook, MS Visio), with MS Excel at least at intermediate level.
• JIRA and Confluence experience or related tools a plus.

• Relevant Commerce degree in Finance, Economics, Statistics, Investment Management or Business Management or related fields.
• Business Analysis certification/qualification.
• Excellent verbal and written communication skills.

• Communicating with impact: Communicates effectively in both the written and verbal format delivering clear, succinct messages.
• Customer service: Commits to achieving high quality results and provides a prompt, suitable and personalised service to customer’s that meets their needs. Take personal accountability for delivery.
• Driving for excellence: Approaches work in an orderly and systematic manner to ensure the achievement of high-quality customer service.
• Analytical thinking: Understands a situation or problem by breaking it into smaller pieces and tracing the implications of a situation in a step-by-step way.
• Resilience: Responds to stressful situations in a calm and proactive manner and keeps self and team focused on balancing personal energy with business result.
• Teamwork and cooperation: Cooperate with others to accomplish common goals.
• Persuading and influencing: The capacity to persuade, convince and influence others for the purpose of achieving desired results.
• Leading change: Continually seeks and encourages others to see opportunities for new and innovative approaches to solving organisational problems.
• Trust and integrity: Show sincerity, honesty and consistency in words and actions.

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