General Management Couple

• Joint responsibility for the overall lodge operations, including guest services, housekeeping, food and beverage, maintenance, and activities.
• Manage and lead a team of staff to deliver exceptional service and hospitality.
• Ensure smooth day-to-day operations and coordinate with head office when required.
• Host guests and create a warm, personalized, and memorable experience.
• Handle budgeting, stock control, ordering, and monthly reporting.
• Maintain high standards in health, safety, sustainability, and conservation efforts.

• Minimum 3–5 years’ experience as a management couple at a luxury lodge or boutique hotel.
• Strong leadership, communication, and organizational skills.
• Proven hospitality experience: one partner may focus on front-of-house, hosting, and guest relations; the other may focus on kitchen, maintenance, or admin, depending on skill sets.
• Excellent knowledge of lodge systems, operations, and high-end guest expectations.
• Fluent in English; additional languages are an asset.
• Hands-on, professional, and adaptable with a passion for the bush and conservation.
• Willingness to live and work in a remote area and work flexible hours.

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