Sales Administrator

• Provide administrative support to the sales team in the preparation of proposals, contracts, and presentations.
• Assist in the creation and maintenance of sales documentation and reports.
• Coordinate with various departments to ensure timely delivery of products and services.

• Maintain and update customer records in the CRM system.
• Respond to customer inquiries and provide necessary information about products and services.
• Collaborate with the sales team to ensure customer satisfaction and address any issues or concerns.

• Process sales orders accurately and efficiently.
• Coordinate with the logistics and warehouse teams to ensure timely delivery of orders.
• Track and monitor order status, providing updates to customers as needed.

• Work closely with the inventory team to ensure accurate stock levels.
• Assist in maintaining inventory records and conducting regular audits.
• Coordinate with sales and logistics to manage stock availability for customer orders.

• Generate and analyse sales reports to track performance and identify areas for improvement.
• Provide regular updates to the sales team on key performance indicators.

• Facilitate communication between the sales team, customers, and internal departments.
• Coordinate and schedule sales meetings, conferences, and events.

• Bachelor's degree in Business Administration, Sales, or a related field.
• Proven experience as a Sales Administrator or in a similar role.

• Strong organisational and multitasking skills.
• Proficient in using CRM software and Microsoft Office Suite.
• Excellent communication and interpersonal abilities.
• Detail-oriented with a high level of accuracy in data entry and order processing.
• Ability to work collaboratively in a fast-paced environment.

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