FAIS SUPERVISORS (1 LONG-TERM, 1 SHORT-TERM)

Energy at Work Projects

  • Johannesburg, Gauteng
  • Permanent
  • Full-time
  • 16 days ago
An exciting opportunity within Energy at Work Projects is now available! We are in search of FAIS Supervisors (1 Long-Term and 1 Short-Term); a highly motivated and organised individual with extreme attention to detail who is looking for a chance to be part of a dynamic organisation that offers an opportunity to establish a dynamic career in outsourced services.Role and Responsibilities:
  • Ensure monthly supervision is complete for +- 40 Representatives.
  • Ensure all supervision activities are complete monthly for all allocated representatives working under
supervision. * Evidence and document all supervision.
  • Audit calls, Review QA Scores and track and verify the representatives commitment to complete their
Qualification. * Track and report your representatives FAIS related deadlines, such as, experience requirements, COBrequirements, RE5 requirements, qualification requirements. * Apply for exemptions in the event a representative is not tracking to achieve their FAIS related deadlines.Ensure Moonstone website is kept up to date at all times. * Issue Supervision contracts.
  • Keep a competency register of your own representatives updated at all times.
  • Provide daily reports and monthly reports to your manager.
Suitable Candidate Specifications:
  • Strong verbal and written communication skills.
  • Attention to detail.
  • Be self-disciplined and pro-active.
  • Strong administration skills.
  • The ability to work independently.
  • Excellent listening skills.
Competencies:
  • Strong Excel Skills.
  • Ability to work under pressure and meet deadlines.
  • Excellent telephone and email etiquette.
Qualifications & Experience:
  • Matric.
  • COB (if applicable).
  • RE5.
  • FAIS Related Qualifications.
  • Minimum experience required for the sub-category.
  • CPD hours.
  • Insurance related experience.
  • Financially sound.
All applications will undergo a preliminary screening process, during which your current performance and work
ethic will be carefully evaluated.
Should you not meet the established standards, you may not advance to the interview stage.

Energy at Work Projects