Business Development Manager - Freight Forwarding

Create and maintain a robust sales pipeline with a focus on strategic clients
Develop and execute new client acquisition strategies
Perform needs analysis for potential clients
Provide feedback to senior management on sourcing strategies and service delivery for existing client partnerships
Manage data to create actionable insights and report findings
Collaborate with operational teams to relay client needs or concerns
Work cross-functionally to optimize client partnerships
Present to and build relationships with senior managers and clients
Provide national partners with weekly and monthly performance reports based on agreed SLAs
Monitor and analyze client-specific KPIs and prepare performance review meetings
Ensure client partners are accountable for service delivery to maintain continuous operational performance
Travel within South African provinces as required

Skills & Competencies:

Experience presenting to senior managers
Proven track record in business growth, client acquisition, or business development
Ability to generate leads through both physical and digital means
Competent in Excel (Google Sheets) and PowerPoint (Google Slides)
Experience in e-commerce environments is an advantage
Commercially-minded, strong negotiator
Data-driven, analytical, and solutions-oriented
Self-motivated with a can-do attitude
Excellent communication and presentation skills
Ability to develop senior-level relationships effectively
Strong prioritization and time management skills
Comfortable with change and a collaborative team player
Ability to manage multiple opportunities simultaneously

Qualifications & Experience: