
Engineering Specialist - Warranty and Quality Assurance
- Potgietersrus, Limpopo
- Permanent
- Full-time
- Undertake to plan, up to 1-2 years ahead, the budget requirements according to the planned maintenance schedules verses operational targets.
- Liaise with the Resident Engineer regarding daily, weekly and monthly progress to plan, budget and employees' resources.
- Review operational plan and re-assign targets and objectives to subordinates.
- Regularly communicate progress of section against operational targets and objectives.
- Evaluate, monitor and provide continuous feedback to the section regarding the performance efficiencies, standards of the section labour, equipment, budget and process targets.
- Oversee the quality of workmanship and conduct regular inspections around the section
- Plan daily, weekly and monthly work requirements and priorities.
- Allocate labour resources and equipment to scheduled and priority activities so as to maintain and ensure high levels of labour, equipment and operational performance standards.
- Establish procedures for abnormal work requirements which fall outside of standard procedures.
- Ensure that accurate labour records including overtime worked are maintained and record keeping of legal compliance.
- Prepare ad-hoc reports for management or other information customers.
- Completion of audit administration.
- Ensure that engineering administration requirements are complied with
- Ensure that technical data is accurate.
- Liaise with the other Engineering Specialists and Foremen to ensure that any problems that could overlap with other sections are pro-actively identified and discussed.
- Will execute any reasonable work instruction provided by any senior or team members to ensure the effective completion of a task or safe making of an area.
- Oversee the development of a healthy spirit of co-operation within the section.
- Identify operational priorities within the section that would ensure the optimization of the sections performance.
- Monitor the Central logistics process to identify any possible problems or risk areas to the section and schedule remedy actions.
- Ensure that all the data captures on the operational and technical management information and control systems are accurate and timeous.
- Regularly review operational and technical data to extract trends, identify problems and comply management reports.
- Ensure safety and engineering policies are adhered to.
- Comply with Environmental Policies.
- Lead investigations into warranty claims and recurring equipment failures.
- Coordinate with OEMs and suppliers to resolve warranty issues and ensure timely claim processing.
- Track and report warranty trends, root causes, and recovery opportunities.
- Support defect elimination initiatives and ensure alignment with QA/QC standards.
- Maintain accurate records of warranty events and ensure compliance with internal and external audit requirements.
- Grade 12 or equivalent
- Trade qualification
- Forman Certificate
- Engineering Specialist courses advantageous
- 5 years' experience as Engineering Foreman
- Proven experience in warranty management and defect analysis
- Manufacturing knowledge (Platework /machining/Fitting)
- QAQC/Mechanical and structural Drawing understanding
- Familiarity with failure reporting systems and RCA methodologies
- Basic computer literacy
- Service environment
- English literate
- Valid driving license code 08
- Knowledge of SAP PM or similar systems for warranty tracking
- RCA facilitation skills
- Communication and stakeholder engagement skills
- Meaningful work in a high-performance, values-led environment.
- Market-aligned reward and recognition.
- Opportunities for learning, development and progression.
- A culture that respects diversity and encourages innovation.
- A clear commitment to safe Operations.