Communications & Marketing Manager

OVERVIEW

To play a key role, in conjunction with Management and the Golf Committee, in leading the Golf Club towards the achievement of its strategic and tactical goals.
To achieve high standards of performance adopting effective management and leadership techniques.
To professionally manage all aspects of internal and external marketing & communications of Golf Club (including Bar & and Padel facility) on a day-to-day basis
To contribute to the achievements of the Club’s financial goals of increasing year on year revenue and profitability.

Marketing;

Develop an effective marketing strategy for both internal (members) and external (guests) stakeholders.
Increase memberships (golf, social & padel) as well as participation by members and visitors, across both facilities, in all events to generate maximum revenue.
Manage the daily marketing of Golf Club, and The bar & Cafe on all platforms, keeping all information up to date, including but not limited to:

Communications;

Develop an effective communications strategy for both internal (members) and external (guests) stakeholders.
Ensure the club’s calendars, golf, padel and social, are updated regularly with a rolling 3-month view.
Keep members and guests abreast of upcoming events and important dates.
Regular communications of all relevant information to members and guests.
Compile the monthly newsletter.

Ensure information from all departments is submitted on time to ensure the newsletter is compiled and sent by the determined deadline.
Submit a monthly communications report to the General Manager.

Social Media;

Manage the social media pages for all facilities
Develop content for and maintain the social media pillars.
Create a social media calendar with a rolling 3-month view of posts for planning purposes.
Submit a monthly social media report to the General Manager.

Surveys, Feedback & NPS;