
Senior E-Commerce Manager & Merch Licensing
- Johannesburg, Gauteng
- Permanent
- Full-time
- Oversee the day-to-day operations of our **Shopify Plus** e-commerce platform to ensure a seamless customer experience and optimal transaction flow.
- Develop and implement strategies to optimize product listings, improve customer engagement, and boost conversion rates.
- Manage inventory, warehouse operations, and logistics to ensure efficient order fulfillment and timely delivery.
- Collaborate with suppliers and warehouse teams to maintain optimal stock levels and streamline supply chain processes.
- Analyze e-commerce performance metrics to drive strategy adjustments and performance improvements.
- Ensure all digital operations align with data security standards and industry best practices.
- Identify and negotiate licensing agreements that extend into merchandise, including licensed clothing and accessory products.
- Build and nurture strategic partnerships with fashion brands, artists, and influencers, ensuring that licensing partnerships align with company objectives.
- Oversee merchandising licensing deals with an emphasis on contract terms that clearly detail royalty structures, payment terms, and sales thresholds.
- Demonstrate a strong understanding of intellectual property rights and the legal aspects of brand licensing agreements.
- Monitor and manage royalty calculations, working closely with finance and legal teams to ensure precise, timely payments and adherence to contractual obligations.
- Utilize data analysis from sales metrics to forecast royalty revenue streams and negotiate more favorable terms for both parties.
- Coordinate with legal, accounting, and marketing departments to ensure all licensing agreements and royalty disbursements meet regulatory compliance and internal standards.
- Stay informed on market trends and industry developments in merchandise licensing to guide strategic decisions.
- **Shopify Plus Expertise:** Proven experience managing large-scale e-commerce operations on Shopify Plus.
- **Warehouse & Logistics Management:** Solid background in running efficient warehouse operations and logistics, with strong supply chain optimization skills.
- **Merchandise Licensing:** Demonstrable experience in negotiating and managing merchandising deals, particularly in the clothing or fashion sectors.
- **Royalty Management:** Deep understanding of royalty payment structures, contract administration, and the nuances of revenue forecasting from licensed merchandise.
- Analytical mindset with prowess in using e-commerce analytics tools to drive actionable insights.
- Excellent communication and negotiation skills, with the ability to collaborate across multiple teams and with external partners.
- Strong organizational abilities with an aptitude for managing complexity and multiple projects simultaneously.
- Experience working with global or high-profile fashion brands.
- Knowledge of digital marketing strategies tailored to licensed product lines.
- Familiarity with fulfillment platforms, third-party logistics (3PL) solutions, and the specific accounting principles behind royalty management.
- Proven track record of leveraging data analytics to enhance licensing revenue and optimize e-commerce performance.