Technical Pre-Sales Specialist

• Collaborate seamlessly with the sales team to discern customer requirements and address business challenges effectively.
• Provide technical expertise during the pre-sales phase, conducting product demonstrations, presentations, and engaging in technical discussions with clients.
• Design and propose customized technical solutions aligned with customer needs and our suite of products and services.
• Oversee the installation and configuration of proposed solutions, diligently compiling comprehensive technical documentation for future reference architecture.
• Develop and maintain meticulous technical documentation, including solution architectures, whitepapers, and reference materials.
• Execute proof-of-concept (POC) projects, illustrating the feasibility and value of our solutions to potential clients.
• Serve as a vital liaison between customers and internal teams, conveying valuable customer feedback and requirements to enhance technical service delivery.
• Remain abreast of technological trends, industry developments, and best practices to ensure the company's sustained technological competitiveness.
• Collaborate with cross-functional teams to address technical challenges and optimize product performance based on customer feedback.
• Lead and manage the technology team, overseeing hiring, training, and setting performance expectations.
• Identify and drive technological innovations that provide the company with a competitive edge.
• Evaluate and manage relationships with external technology vendors and partners.
• Ability to handle setup and configuration of enterprise solutions, adhering to best practices (network configuration, virtualization, replication, VLANs, and LUNs).
• Collaborate with other C-level executives to align technology initiatives with the overall business strategy.
• Spearhead the expansion of the technical services team to augment customer engagement.

• Dell Solutions and Services Competencies & Certifications are imperative.
• Relevant industry Certifications, such as VMware & Hyper-V Competency & Certification, are beneficial.
• Strong technical background with expertise in Dell Technologies (Full Stack), Pure Storage, or other Storage & Networking Technologies.
• Exceptional communication and presentation skills, with the ability to convey complex technical concepts to both technical and non-technical audiences.
• Customer-focused mindset with the ability to understand customer needs and translate them into technical solutions.
• Demonstrated experience in solution design, architecture, and crafting technical proposals.
• Installation & implementation experience.
• Ability to lead and manage proof-of-concept projects, effectively showcasing the value of proposed solutions.
• Proficiency in creating technical documentation and sales collateral.
• Strong problem-solving skills and the ability to think critically under pressure.
• Experience in collaborating with cross-functional teams, such as sales and marketing.
• Willing to travel for client meetings, occasional conferences, and events.

• Up to R110 000 per month.

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