QA Consultant
Energy at Work Projects
- Johannesburg, Gauteng
- R13,000-13,649 per month
- Permanent
- Full-time
- Perform call monitoring for quality control on data processing, ensuring every conversation hits the right notes.
- Provide monthly result harmonies to our management team.
- Conduct transaction reviews for quality control on data processing, ensuring every detail is in tune.
- Join the chorus in designing and reviewing quality control processes, identifying efficiencies and improvements for insurance processes.
- Participate in special projects, unleashing your creative flair for enhancing our quality control repertoire.
- Take the stage and perform any other duties assigned by our management, showcasing your versatile skills.
- Matric
- Clean ITC/Criminal Check
- 5 years of call centre experience, where you've honed your listening skills.
- 2-3 years of Short-Term Insurance Quality Assurance experience, making you the maestro of our insurance melodies.