Junior Legal Advisor
- Johannesburg, Gauteng
- Permanent
- Full-time
- South African university degree: LLB, BCom-LLB, or BA-LLB.
- Admitted Attorney of the High Court of South Africa.
- Minimum of 1 year of post-admission experience.
- Knowledge of Labour, Criminal, and Civil law.
- Proficiency in Microsoft Office (Word, Excel, Outlook).
- Comfortable using AI tools such as ChatGPT and interested in legal tech advancements.
- Strong time management skills and ability to meet deadlines.
- Adaptable and able to work well under pressure.
- Demonstrates empathy and a strong commitment to public service.
- Provide professional and timely legal advice telephonically to clients.
- Draft and send written correspondence on behalf of clients.
- Collaborate with internal departments to ensure consistent service delivery.
- Maximize the use of AI tools (e.g., My AI Lawyer) to improve efficiency and advice quality.
- Determine whether legal matters can be resolved via the helpline before escalating.
- Remain up to date with legal developments, particularly in Labour, Criminal, and Civil law.
- Handle all queries with empathy, professionalism, and within prescribed timeframes.
- Maintain accurate records of interactions and legal advice provided.
- Contribute to the refinement of tech-enabled legal services.
- Promote and support the use of digital solutions within the legal team.