Executive Specialist: Retail Payments Strategy

Connect U First

  • Johannesburg, Gauteng
  • Permanent
  • Full-time
  • 7 days ago
We are seeking a visionary and strategic leader to shape and drive an integrated payments strategy across our Personal and Private Banking business.This role will ensure our payment solutions are aligned with the South African national payments landscape and global trends, delivering growth, innovation, and exceptional customer experiences.You will lead the development, execution, and continuous improvement of payment strategies across all product lines, customer segments, and payment channels, including cards, real-time transfers, mobile payments, QR codes, and embedded finance.Key Responsibilities
Develop and lead a cohesive Retail Payments Strategy driving growth, efficiency, and innovation.
Align strategies with South Africas national payments roadmap and regulatory requirements.
Partner with Product, Customer, Technology, and Digital teams for integrated solutions.
Identify and evaluate payment innovations and trends for competitive positioning.
Represent the Retail business in industry forums and influence the wider payments ecosystem.
Lead transformation efforts for next-generation customer-centric payment solutions.
Monitor and optimise performance across all payment channels and rails.
Provide expert advisory to executives on payments strategy and trade-offs.
Embed risk management, compliance, and governance into all activities.
Leverage analytics to uncover opportunities and drive product performance.
Build and mentor a high-performing strategy team with a culture of innovation.
Champion change management for smooth adoption of new technologies.What Youll Bring
Postgraduate qualification in Finance, Strategy, Economics, Digital Payments, or related.
10+ years experience, with 5+ in leadership within banking, fintech, or corporate.
Proven success in developing and executing payment/product strategies.
Strong knowledge of payment rails, innovations, and SA regulatory frameworks.
Experience in digital transformation and data-driven insights.
Exceptional leadership, communication, and stakeholder engagement skills.
Deep understanding of compliance, risk, and governance in payments.Key Competencies
Strategic Thinking | Leadership | Payments Ecosystem Knowledge | Risk & Compliance | Digital Innovation | Data-Driven Decision Making | Change
LeadershipWhy Join Us?
Your expertise will shape how millions experience payments. We are innovative, inclusive, and growth-oriented, offering a platform to make a lasting impact in a critical strategic function.

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