Key Responsibilities:Register learners for contract, distance, and eLearning programmesCollate and maintain monthly attendance registers for all training sessionsProvide individual learner progress reports and consolidated reports for clientsâ HR departmentsMaintain consistent communication with clients and HR teams regarding learner progressRespond to learner queries via phone and emailPrepare for and coordinate onsite induction and training sessionsÂEnrol users across various roles (staff, facilitators, assessors, moderators, learners, clients)Allocate learner submissions to Assessors for evaluationSupport learners via the online chat forumExtract and send daily LMS attendance and user activity reports to clientsMinimum Requirements:Bachelorâs Degree (preferred)Additional qualification in Administration (advantageous)Proven experience as an Administrator or similar position - minimum of 2 yearsâ experience in an administrative roleKnowledge of training and development, and familiarity with SETA processes and regulatory bodies such as CHE, DHET, SAQA, and QCTO is beneficialThis is an exciting opportunity to grow within a dynamic training environment, contribute to meaningful learning experiences, and support both learners and training teams.
