Training Coordinator (Hospitality Industry) - Camps Bay

Career Custodians

  • Cape Town, Western Cape
  • Permanent
  • Full-time
  • 23 days ago
Are you passionate about developing people and creating impactful learning experiences? Do you thrive in fast-paced environments and have a flair for coordination, communication, and continuous improvement?Join our dynamic hospitality group as a Training Coordinator, where you’ll lead the design, delivery, and documentation of training programs that empower our teams—especially back-of-house staff—to grow and excel.Minimum Requirements
  • Grade 12 (Matric)
  • Relevant tertiary qualification in:
  • Human Resources, or
  • Education and Training, or
  • Hospitality Management
Experience:
  • Minimum 2 years of experience in a similar training role within the hospitality industry
  • Experience with Learning Management Systems (LMS) and training delivery tools
  • Opera experience is advantageous
Skills
  • Strong administrative and organizational skills
  • Excellent verbal and written communication
  • Ability to develop and deliver effective training materials
  • Strong interpersonal and coaching skills
Management:
  • Foster and maintain positive relationships with managers and staff across the group
  • Uphold the company’s vision, mission, and values in all training activities
  • Design and implement structured training plans and programs
  • Quality assures all training-related processes
Operations:
  • Deliver and support internal training sessions
  • Share training materials via social media and digital platforms
  • Liaise with external providers for specialized training (e.g., First Aid, Firefighting)
  • Ensure comprehensive documentation of all training and store records in staff files
  • Promote HR engagement through effective communication platforms like WhatsApp and social media
Human Resources Support:
  • Manage and update the training and skills development database
  • Support the development and upkeep of training manuals
  • Coordinate access to training files and materials
  • Conduct induction training for new employees
Administrative Duties:
  • Review and revise training manuals regularly
  • Assist in drafting company policies and procedures
  • Ensure company compensation standards are adhered to in training contexts
  • Create tests and assessments for training verification
  • Compile and submit skills development reports on time
  • Provide regular HR-related updates and reports to operational managers

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