
SOC Analyst level 2
- Port Elizabeth, Eastern Cape
- Permanent
- Full-time
- Contributing towards Standard Operating Procedures (SOPs) for the SOC team and use cases for monitoring and handling different types of security events
- Threat intelligence gathering to ensure detection methods are effective against current threats
- Monitoring alert queues, responding to security alerts and incidents.
- Contributing towards the vulnerability management process and ensure vulnerabilities are remediated within SLA
- Ensure that vulnerability management tools are deployed appropriately, that results are accurate and remediation activities appropriately prioritised
- Manage and configure security toolsets to ensure optimal use and coverage
- Manage cybersecurity incidents through to resolution
- Work with both internal and external partners to investigate, remediate, and clean up after security incidents
- Prepare detailed intelligence reports, providing information on findings, status and progress of investigations, as well as vulnerability and risk factors
- Help drive forward good conduct for the business to deliver the best outcomes for customers / policyholders.
- Experience of working in a SOC / CSIRT or equivalent
- Thorough OS knowledge across Windows and Linux
- Adequate networking experience
- Dealing with third parties and instructing them on findings
- Incident Management and escalation process
- Excellent written and verbal communication skills
- Experience implementing leading best practice procedures
- Experience of working as part of a global team, both internally and via 3rd parties
- Understanding of malware capabilities, attack vectors, propagation and impact.
- Preferred technology experience: XDR/EDR, Automation, SIEM, IDS/IPS
- Good understanding of the NIST Cybersecurity Framework and ISO 27001
- Knowledge of system administration, scripting and operating system hardening techniques
- Strong analytical skills with the ability to assess cyber risks and develop effective mitigation plans
- Detail oriented, thorough and neat
- Flexible and open to change and dynamic responsibilities
- Excellent IT literacy, a passion and curiosity for IT and technical topics, and the desire to learn and build their career with us attain certifications
- Excellent problem-solving abilities; analysing issues, determining root cause, determining sustainable solutions etc.
- Self-starter who meets deadlines without intensive supervision, but also able to follow written instructions and procedures
- Generous basic salary + company pension scheme, life insurance, annual health screening and access to voluntary benefit options such as private health insurance
- 23 days of annual leave (rising with service to 28 days) + buy/sell holiday scheme
- Working with a family friendly company that recognises the value in investing in their staff