Sales Executive
- Cape Town, Western Cape
- Permanent
- Full-time
leather goods which reflect our high demands with respect to culture, quality, design, tradition and
craftsmanship.RLG Africa encompasses several of the most prestigious names in the luxury industry including Cartier, Piaget,
Vacheron Constantin, Jaeger-LeCoultre, IWC, Panerai and Montblanc.WE RECRUITThe sales consultant will be in charge of handling the sale or of a wide range of products and
services directly to consumers, and of answering requests for information from customers; at the
service of the customer. Before the sale, to advise; during the sale, to explain the terms; or after the
sale, in the event of claims, returns or after sales services. The incumbent may also prepare
merchandise and help in setting up displays.KEY RESPONSIBILITIESGreeting customers
Advising customers on products
Providing the best customer service possible
Handling after sales services
Processing returns and exchanges
Handling customer complains
Responsible for processing cash and card payments
Building customer loyalty
Building customer data base
Maintain close relationships with clients
Drive and deliver personal sales and KPI targets
Maintain “Service and Standards” at all times by adhering to all policies
Provide a luxury experience
Support and lead by example at in-store events
Preparing merchandise for sale
Assisting in the display of merchandise
Be involved in stock control and management
Balance cash register
Keep store clean and tidyAttaching price tags to merchandiseResponsible for security within store and being on the lookout for shoplifters and fraudulent credit
cards etc.
Maintain knowledge of products, policies regarding sales and security practices
Gift wrapping
Requisition of special orders for clientsYOUR PROFILEPrevious successful experience within the luxury environmentProven track record on salesAmbitious personality with strong negotiation skillsInterpersonal effectiveness, flexible and adaptableExcellent communication, interpersonal skillsBilingual (Excellent verbal and written English)Public Speaking course/sExcellent team & people skillsStrong analytical and decision making skillsAbility to work well under pressureAbility to put across his/her views in a respectful and professional mannerWork well in group problem-solving situationsExhibit objectivity and openness to other viewsUnderstand the business sales strategyDisplay orientation to profitabilityAbility to support organizational goals and values