Key Account and Sales Manager

• Managing major customer accounts: Build and grow key relationships with municipalities, mid-tier companies, and corporate partners.
• Identifying sales opportunities: Develop personal networks, represent the company at trade shows, and deliver compelling customer solutions.
• Strategic account planning: Implement relationship management plans and ensure alignment with client needs and organisational goals.
• Championing customer experience: Act as a voice of the customer internally, ensuring continuous service improvement.
• CRM and data management: Ensure high-quality and up-to-date customer data to support growth and retention.
• Sales presentations & negotiations: Tailor solutions and value propositions to client needs and negotiate effectively.

• Has 5+ years of sales experience, ideally within the municipal environment.
• Understands how municipalities operate — this is essential.
• Brings strong account management and business development skills.
• People Management experience
• Demonstrates a customer-first mindset with proven ability to drive results.
• Is highly skilled in building networks, navigating complex clients, and solving challenges proactively.
• Has a relevant university degree (or equivalent).

• Lead with confidence and influence cross-functional collaboration.
• Are action-oriented, organised, and committed to excellence.
• Bring insights that connect our solutions to client needs and market changes.
• Have a strong understanding of CRM systems, sales strategies, and stakeholder management.

Blue Label Telecoms