Client Care Advisor

WeBuyCars

  • Pretoria, Gauteng
  • Permanent
  • Full-time
  • 2 months ago
We have an exciting opportunity for a young and energetic person to join our Contact Centre at our Silver Lakes branch.Duties and Responsibilities:
  • Customer relationship-building management
  • Provide customers with product and service information
  • Problem-solving tasks during shift
  • Handle and take full responsibility for customer-related queries
Key Competencies and Skills
  • Strong verbal and written communication skills
  • Must have a mechanical background in vehicles
  • Listening skills
  • Problem analysis and problem-solving
  • Customer service orientation
  • Teamwork
  • Stress tolerance
Further requirements:
  • Grade 12
  • Minimum 2 years of experience in a customer care environment
  • Technical/ mechanical background advantageous
  • Previous motor industry experience
Package-related information:
  • 15 Days Annual Leave
  • Momentum FundsAtWork Provident Fund
  • Market-related salary

WeBuyCars